BUSINESSLINE.CO.IN
VENDOR / SELLER AGREEMENT
विक्रेता / विक्रेता अनुबंध
Effective Date: June 2026
1. INTRODUCTION
This Vendor Agreement ("Agreement") is entered into between:
Business Line Proprietorship
Office No. 211, Shivya Plaza, First Floor, City Mall 36, Mungeli Road, Bilaspur, Chhattisgarh, India
("BusinessLine", "Platform", "Company")
AND
The Vendor registering, listing, selling, promoting or otherwise conducting business through BusinessLine.co.in.
By creating a Vendor account, listing any Product, Service or Course, the Vendor agrees to be legally bound by this Agreement.
2. PURPOSE OF AGREEMENT
BusinessLine provides a technology platform that enables Vendors to:
Sell Physical Products
Sell Digital Products
Sell Courses
Sell Services
Receive Orders
Use Affiliate Marketing
Offer Local Pickup
Offer Local Delivery
Offer National Delivery
Accept Price Negotiation Requests
BusinessLine is not generally the owner of Vendor inventory.
3. VENDOR ELIGIBILITY
Vendor must:
Be at least 18 years old.
Have legal authority to conduct business.
Provide accurate registration information.
Complete KYC verification when requested.
BusinessLine may reject any Vendor application without assigning any reason.
4. VENDOR ACCOUNT
Vendor shall:
Maintain accurate profile information.
Keep login credentials confidential.
Update contact information when changed.
Ensure information remains current and correct.
Vendor shall be solely responsible for all activities conducted through the Vendor account.
5. KYC REQUIREMENTS
BusinessLine may request:
Individual Vendors
Aadhaar Card
PAN Card
Bank Details
Mobile Verification
Email Verification
Business Vendors
GST Registration (if applicable)
PAN
Partnership Documents
LLP Documents
Company Registration Documents
Authorized Signatory Details
Failure to complete KYC may result in suspension of selling privileges.
6. PRODUCT LISTINGS
Vendor agrees:
To list only genuine products.
To provide accurate descriptions.
To upload authentic images.
To disclose material information.
To avoid misleading claims.
Vendor shall be solely responsible for all listing content.
7. SERVICE LISTINGS
Vendors offering services must:
Clearly define service scope.
State deliverables accurately.
Mention completion timelines.
Disclose limitations.
BusinessLine shall not guarantee service quality.
8. COURSE LISTINGS
Course Creators shall:
Own or legally license course content.
Ensure content is lawful.
Avoid copyright infringement.
Course Creators retain ownership of course content.
BusinessLine receives a limited right to market and distribute the course through the Platform.
9. PRICING
Vendor shall determine:
Product Price
Service Price
Course Price
Delivery Charges
Discounts
Promotional Offers
Vendor is solely responsible for pricing accuracy.
BusinessLine may refuse listings containing obvious pricing errors.
10. COMMISSION STRUCTURE
Vendor acknowledges that BusinessLine may charge:
Product Commission
Product / Category-wise or Fixed
Service Commission
Service / Category-wise or Fixed
Course Commission
Course / Category-wise or Fixed
Commission rates may differ among Vendors, categories, campaigns, and product types.
BusinessLine may revise commission rates with reasonable notice.
11. AFFILIATE COMMISSIONS
Vendor agrees that BusinessLine may operate an Affiliate Program.
Affiliate commissions may be paid from Vendor sales according to:
Product Settings
Category Settings
Vendor Settings
Promotional Campaigns
Vendor authorizes BusinessLine to deduct applicable affiliate commissions from eligible sales.
12. VENDOR AS AFFILIATE
Vendor may also register as an Affiliate.
Where Vendor promotes another Vendor's listing using approved referral methods, Vendor shall be treated as an Affiliate for such transactions.
Affiliate Terms and Conditions shall apply.
13. ORDER MANAGEMENT
Vendor shall:
Accept or reject orders promptly.
Maintain inventory accuracy.
Fulfill accepted orders.
Update order status accurately.
Repeated order cancellations may result in penalties or suspension.
14. DELIVERY OPTIONS
Vendor may choose:
Store Pickup
Customer collects order directly from Vendor.
Local Delivery
Vendor delivers within selected service area.
National Delivery
Vendor ships through courier partners.
Vendor shall ensure delivery commitments are realistic and accurate.
15. BARGAINING FEATURE
BusinessLine may provide a bargaining system.
Vendor may:
Enable Bargaining
Disable Bargaining
When enabled, Vendor may:
Accept Offers
Reject Offers
Submit Counter Offers
Vendor is not obligated to accept customer price requests.
16. RETURNS AND REFUNDS
Vendor may establish:
Return Policies
Replacement Policies
Warranty Policies
Such policies must:
Be lawful
Be clearly disclosed
Be visible to customers
Vendor remains responsible for handling valid return and refund requests.
17. TAX RESPONSIBILITY
Vendor shall be solely responsible for:
GST Compliance
Income Tax Compliance
TDS Obligations
Applicable Government Filings
BusinessLine does not provide tax advice.
18. PROHIBITED PRODUCTS
Vendor shall not sell:
Illegal Drugs
Counterfeit Goods
Pirated Software
Stolen Property
Explosives
Weapons
Gambling Services
Pyramid Scheme Products
Illegal Financial Products
BusinessLine may remove prohibited listings without notice.
19. CUSTOMER COMMUNICATION
Vendor shall:
Communicate professionally.
Avoid harassment.
Avoid misleading statements.
Respond to support requests reasonably.
BusinessLine may monitor communications where legally permitted.
20. INTELLECTUAL PROPERTY
Vendor represents and warrants that:
Listings do not infringe copyrights.
Listings do not infringe trademarks.
Listings do not violate intellectual property rights.
Vendor shall indemnify BusinessLine for any IP claims arising from Vendor content.
21. DATA PROTECTION
Vendor shall:
Protect customer information.
Use customer data only for order fulfillment.
Not sell customer information.
Not share customer information without authorization.
Violation may result in immediate account termination.
22. VENDOR WARRANTIES
Vendor represents that:
Information provided is accurate.
Products are genuine.
Services are lawful.
Courses are legally owned or licensed.
Listings comply with applicable laws.
23. SUSPENSION
BusinessLine may suspend Vendor accounts for:
Fraud
Excessive complaints
Fake products
Misleading listings
KYC failures
Policy violations
BusinessLine's decision shall be final.
24. TERMINATION
Either party may terminate the relationship.
BusinessLine may immediately terminate accounts involved in:
Fraud
Illegal activities
Serious policy violations
Outstanding obligations shall survive termination.
25. LIMITATION OF LIABILITY
BusinessLine shall not be liable for:
Lost profits
Indirect damages
Customer disputes
Product defects
Service failures
except where required by law.
26. INDEMNITY
Vendor agrees to indemnify and hold harmless BusinessLine, its owner, employees, contractors and affiliates against claims arising from:
Vendor actions
Product defects
Service disputes
Intellectual property violations
Tax violations
27. DISPUTE RESOLUTION
Parties shall first attempt amicable resolution.
If unresolved, disputes may be referred to arbitration under applicable Indian law.
28. GOVERNING LAW
This Agreement shall be governed by the laws of India.
Jurisdiction:
Bilaspur, Chhattisgarh, India
29. MODIFICATIONS
BusinessLine may update this Agreement periodically.
Continued use of the Platform shall constitute acceptance of revised terms.
30. CONTACT INFORMATION
Business Line Proprietorship
Office No. 211, Shivya Plaza, First Floor, City Mall 36, Mungeli Road, Bilaspur, Chhattisgarh, India
Email: info@businessline.co.in
Grievance Officer: P Kumar
Email: info@businessline.co.in